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Product updates

What is new in Lookster

Lookster gets better every month. Here you find, per month, what was added or improved for salon owners and their customers on the website, in the apps and in the dashboard.

September 2026

Reviews from the website, clarity about recurring appointments and a fresh pricing page.

Website & online booking

  • Logged-in customers can now write a review from their appointment history.
  • Recurring appointments are clearly marked in your profile; changes or cancellations go through the salon, with its phone number shown.
  • New pricing page with the Essentials and Pro plans and an example calculation based on your team size.
  • No separate terms checkbox anymore: by continuing you accept them, with direct links to the documents.
  • Better legibility in dark mode: buttons and the date picker now have real contrast.
  • A moved recurring appointment hid other recurring appointments that day; busy times are shown correctly again.

Customer app

  • You accept the terms by continuing; the checkbox is gone from registration and guest booking.
  • Payment page updated and small bugs fixed.

Business app

  • Payments and recovery hardened: no more double charges or refunds after interrupted payments.

Dashboard

  • A recurring appointment with exceptions could not be changed in time or date; that works now.
  • Review requests go out an hour after the appointment ends and never after a no-show or cancellation.
  • New salons start with a three-month trial.
  • Dark-mode colours of calendar events improved.

August 2026

Reschedule appointments from the website, a redesigned appointment history in the app and tighter security per salon.

App versionsCustomer app 2.7.0

Website & online booking

  • Customers reschedule an appointment from their profile; treatments and specialist stay the same.
  • Branded error pages in Dutch, English and German.
  • The payment page releases the time slot immediately when you leave.
  • Categories only show salons that are visible.

Customer app

  • Appointment history redesigned with "write a review" and "book again" buttons.
  • Route button to the salon on upcoming appointments.
  • Multiple opening periods per day (split shifts) visible while booking.
  • Guest booking and "first available time" work more smoothly.

Business app

  • Dragging or editing an appointment onto a busy slot offers "Schedule anyway" instead of refusing.
  • Multiple main treatments per booking; detach customers from your salon.

Dashboard

  • Detach customers; descriptions of private appointments are kept.
  • Treatments up to 24 hours; language switcher works again in Safari.
  • Calendar titles (holiday, break, private) translated in three languages.
  • Customer and treatment selections are strictly scoped per salon.

July 2026

The biggest month so far: online payments, point of sale, push notifications, new onboarding and a customer app full of new features.

App versionsCustomer app 2.1.6Customer app 2.7.0

Website & online booking

  • New payment page with countdown and clear statuses; Stripe Checkout in your own branding.
  • New cancellation policy with a cooling-off period, full or partial refunds and a configurable retention percentage.
  • All e-mails in one house style, correct amounts and dark-mode support.
  • Reminders arrive 24 hours ahead at the correct local time.
  • Directory pages per industry and city, hreflang for NL/EN/DE and improved structured data.
  • Registration with address autocomplete; browser language sets the default language.
  • Cookie consent with a preferences modal; company and VAT numbers in the footer.

Customer app

  • Push notifications for confirmation, reminder, reschedule, cancellation and review request, with configurable preferences.
  • Write reviews in the app; review request an hour after the appointment.
  • "Any employee": free times of the whole team combined.
  • Search by treatment, filter by distance and "open now", recent searches.
  • Guest details remembered, book again from your history and "add to calendar".
  • Google login; Facebook login removed.
  • Clear offline messages, theme choice with previews and fully translated (NL/EN/DE).

Business app

  • Employees sign in with their own account and permissions.
  • Customer file with comments, photos, history and statistics per customer.
  • Statistics: daily KPIs, year overview, occupancy and export to Excel/CSV.
  • Approve leave requests, schedule exceptions per employee or period.
  • View and edit recurring appointments; global search.
  • Point of sale: check out with Tap to Pay, iDEAL QR or payment link; Stripe Connect from the app.
  • Minimum booking notice and evening surcharge configurable; booking notes.

Dashboard

  • New onboarding wizard (profile, opening hours, team, treatments) in three languages.
  • Point of sale in the dashboard: queue, products, cash/iDEAL QR/payment link/gift card, receipt and day report.
  • Reusable library of add-ons for treatments.
  • Statistics show realised revenue and occupancy.
  • Warning when shortening opening hours with existing appointments.
  • Invoice PDF in a new style; understated trial notice in the top bar.
  • Admin: QR codes for your booking page, customer-service cockpit per company.

June 2026

Online payments in the customer app and the foundation for subscriptions and invoices.

Website & online booking

  • A successful payment confirms your guest booking immediately.
  • Cancelling shows the refund up front; past appointments are protected.
  • Social login for customers (Apple/Google) improved.

Customer app

  • Pay online while booking with Apple Pay, Google Pay, card or iDEAL.
  • The payment flow recovers after returning from your banking app; "payment incomplete" badge on appointment cards.

Business app

  • Subscription check in the app; employee mode read-only when billing is overdue.

Dashboard

  • Stripe Connect onboarding in the dashboard.
  • Subscription of €19.95 excl. VAT with automatic VAT; trial banner with a checkout button.
  • Invoice page with real invoices.
  • Holidays visible in the calendar; modals improved on mobile.

May 2026

Evening surcharge, treatment categories, salon announcements and discounts.

App versionsCustomer app 2.1.1 to 2.1.5

Website & online booking

  • Evening surcharge: an extra fee for evening hours, visible while booking.
  • Minimum booking notice: decide how far ahead customers must book.
  • Treatment categories on the salon page; better colours on customer pages.

Customer app

  • Change an appointment from the app.
  • Salon announcement as a dialog on the salon page.
  • New layout for treatment categories; evening surcharges visible.
  • Salon share link and the recurring appointments page fixed.

Business app

  • Updating appointments and recurring appointments from the app fixed.

Dashboard

  • Create your own treatment categories and organise treatments.
  • Set a salon announcement that customers see in the app.
  • Give a discount on a booking.
  • Statistics and year overviews corrected.

April 2026

Multilingual apps, multiple treatments per booking and a zoomable calendar.

App versionsCustomer app 2.0.3Customer app 2.1.0

Website & online booking

  • Language switcher fixed and many translations improved.
  • German and Belgian phone numbers are accepted.
  • The offline page recovers automatically once the connection is back.

Customer app

  • The app is multilingual (NL/EN/DE).
  • Multiple treatments and add-ons in one booking.
  • Better feedback on the calendar page; crash on error messages fixed.

Dashboard

  • Employee panel multilingual.
  • Duration and price adjustable per booking.
  • Zoom in and out in the calendar; modals more user-friendly on mobile.

March 2026

Language in the URL and a multilingual dashboard.

Website & online booking

  • Dutch is the default; /en and /de for English and German.
  • WhatsApp button on mobile.
  • Booking within extended opening hours (schedule exceptions) works again.

Customer app

  • Booking within extended opening hours works again.

Dashboard

  • Dashboard multilingual (NL/EN/DE).
  • Remove a single occurrence of a recurring break; calendar buttons follow the selected date.
  • Overlapping appointments in the calendar fixed.

February 2026

Launch of the business app, real-time calendar, multiple treatments per booking and a big SEO round.

App versionsCustomer app 2.0.2

Website & online booking

  • Multiple treatments in one booking.
  • Forgot-password flow; first version of multilingual support.
  • All terms documents as pages; registration refers to them.
  • SEO: meta tags, sitemap with all salon pages and structured data.
  • Buttons for employee and salon login.

Customer app

  • Smoother transitions to the salon page; today's time slots load immediately.
  • Guest form redesigned; card and detail page for recurring appointments.
  • Stability improvements throughout the app.

Business app

  • Launch of the Lookster Dashboard app with its own login and salon registration.
  • Real-time calendar: changes appear in the app immediately.
  • Create, edit and drag appointments; manage private appointments.
  • Statistics: KPIs, revenue per employee, top treatments.
  • Push notifications for new and cancelled bookings.

Dashboard

  • Customer management with comments, images and statistics per customer.
  • Recurring breaks and recurring appointments straight from the calendar.
  • Working hours redesigned; new Calendar settings page.
  • Drag recurring appointments without double bookings.
  • Admin: send push notifications to salons.

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